We collect information you choose to provide directly to us through contact forms, proposal requests, email, and our automated chatbot widget. This information may include your name, email address, phone number, company name, business requirements, and any logs of communications.
The information we collect is processed solely to fulfill your requests, deliver custom software and automation, provide technical support, optimize website performance, and maintain clear business communication. We do not sell, rent, or lease your personal information to third parties for marketing purposes.
To improve conversational flow and qualify incoming business leads, conversations initiated via our AI Chatbot widget are recorded securely in our databases. No personally identifiable information is collected during these sessions unless explicitly entered by the user in the chat input.
We may share your data with trusted cloud infrastructure providers (such as AWS, Vercel, and Google Cloud) and messaging providers (such as WhatsApp API/Twilio) strictly to deploy and run your custom services. These processors are contractually bound to maintain data confidentiality and security.
We retain client contact data and chatbot logs for as long as necessary to support active business relations or fulfill legal requirements. Users may request access to, correction of, or deletion of their personal data from our databases at any time by contacting us at hexiqtechnologies@gmail.com.
Our website utilizes basic functional cookies to maintain user session states (such as active chatbot conversations) and remember theme preferences, ensuring a consistent and optimized user experience.
